For my buddy Rich Brambley (vmetc.com, @rbrambley) and I, the outage couldn’t have come at a more inopportune time, as we were about to start different liveblogs of the recently-concluded HP StorageWorks Tech Day.
In short, it sucked!
Today, I received an apologetic email from Jill. R., a product development manager at CoveritLive attempting to mollify me over the problems the outage may have caused.
Am I mollified?
Should I be?
Understand that right now, CoveritLive is a free product.
Yet, they took the time to fashion out an explanatory email.
What are chances that I’d be using this product into the future, and paying for it?
100%?
Yeah, that sounds about right.
Thanks, Jill.
